We continue to monitor the latest coronavirus news and information and assess how it affects you and our ongoing operations. Please continue to visit this page for the latest information.
Your Financial Well-Being
We all hope the financial impact of the coronavirus is short-term. In the meantime, if you’re struggling to make ends meet, we’re here for you. Please give us a call at 800-388-3000 and we’ll explore all options to help you ride this out.
If you’re having difficulties paying your rent, feeding your family, or accessing healthcare, and other social services, please check out our COVID-19 Resource Center for links to government and social service organizations where you can learn about and search for resources and benefits for which you and your family may qualify.
One Nevada Branches
One Nevada branches are open and operating normal hours. However, we strongly encourage you to avoid in-branch visits and take advantage of our online and mobile banking services instead. If you visit in-person, we thank you in advance for understanding that we’re welcoming two members at a time into the branch.
With our robust Online Banking or Mobile App services, you can bank remotely 24/7/365 and:
- Check your balances
- View recent transactions
- Deposit checks
- Transfer funds, even between your accounts at other financial institutions
- Pay bills
- Send money to friends and family
- Apply for a loan
Bank at ATMs
Our Contact Center is fully staffed and ready to assist. We thank you in advance for your patience as wait times may be longer than normal.
Monday-Saturday: 9am to 8pm
Sunday: 10am to 6pm
Be Highly Vigilant for Fraud
As always, we encourage you to be very vigilant and watch out for frauds and scams. Please be highly cautious of clicking on online posts or email links from unrecognized or untrusted sources as they could contain malware. This is especially true for online posts or links claiming to offer free money, food, or other resources. Also, please be mindful of calls, emails, or text messages asking for your private information.
Many entities and organizations are offering food, shelter, healthcare and other social service support you may need during this time. Please visit our COVID-19 Resource Center for links to known government and organizations where you can learn about and search for services for which you and your family may qualify.